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Thaker

How a voice agent hears you

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If your first-round screen is run by a voice agent, it doesn't listen the way a person does, and the way most of us answer interview questions works against us. I've spent the last few months building an assistant that makes phone calls for me, so I've listened to a lot of recordings of software trying to understand people.

Some first-round screens are run by a voice agent now. You get a link or a call, a friendly voice asks a handful of questions, and a person may or may not hear the recording later.

What I learned from my own calls is that the software is literal. It listens for the thing it was told to listen for. When a business answered my assistant with a long, warm story, the assistant often missed the one fact it needed. When someone said the fact first and then explained, it got it every time.

In interviews we do the opposite. We warm up, set context, and get to the point in the last sentence, because that's how you build rapport with a person. A voice agent isn't building rapport back, so all that setup just buries the point.

So answer the question it asked, in its words, first. If it asks whether you've managed a budget, start with "Yes, I've managed a budget" and then tell the story. Use the words from the job posting where they're true for you. Keep each answer shorter than you would with a person.

And at the end, ask it when a person reviews the call and what happens next. If it can't tell you, that's worth knowing too.